Incidents | SubModel Incidents reported on status page for SubModel https://status.submodel.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/2caaea5cd2b4f461e42d99593f192d17.png Incidents | SubModel https://status.submodel.ai/ en Instagen LLM Service recovered https://status.submodel.ai/ Mon, 20 Oct 2025 16:47:24 +0000 https://status.submodel.ai/#031a4354088193512d80eda48157dd335c0c3543a4fe7882976f05910053cadc Instagen LLM Service recovered Area HK-KS-1 recovered https://status.submodel.ai/ Mon, 20 Oct 2025 16:47:24 +0000 https://status.submodel.ai/#5c94b5b637a470ebf60af23a1f79d396a06ef1331ff1cffd4a5dc2211de8d14f Area HK-KS-1 recovered Core API Service recovered https://status.submodel.ai/ Mon, 20 Oct 2025 16:47:24 +0000 https://status.submodel.ai/#922a4d52a650a18ab904415f20fd675b0b600cbf8bef1e817a8a900876ae66c0 Core API Service recovered Area HK-DU-2 recovered https://status.submodel.ai/ Mon, 20 Oct 2025 16:47:24 +0000 https://status.submodel.ai/#b89758f308ab0964dbe06af1104d20a07da5a83186dfdebad829be8ed402257a Area HK-DU-2 recovered Submodel.ai Website recovered https://status.submodel.ai/ Mon, 20 Oct 2025 16:47:24 +0000 https://status.submodel.ai/#d84fdb50f1ec9c731c43a44a61569df73830d2ab9c3923ee2a51990a4912b3d9 Submodel.ai Website recovered Instagen LLM Service went down https://status.submodel.ai/ Mon, 20 Oct 2025 16:19:32 +0000 https://status.submodel.ai/#031a4354088193512d80eda48157dd335c0c3543a4fe7882976f05910053cadc Instagen LLM Service went down Area HK-KS-1 went down https://status.submodel.ai/ Mon, 20 Oct 2025 16:19:27 +0000 https://status.submodel.ai/#5c94b5b637a470ebf60af23a1f79d396a06ef1331ff1cffd4a5dc2211de8d14f Area HK-KS-1 went down Core API Service went down https://status.submodel.ai/ Mon, 20 Oct 2025 16:19:26 +0000 https://status.submodel.ai/#922a4d52a650a18ab904415f20fd675b0b600cbf8bef1e817a8a900876ae66c0 Core API Service went down Area HK-DU-2 went down https://status.submodel.ai/ Mon, 20 Oct 2025 16:18:11 +0000 https://status.submodel.ai/#b89758f308ab0964dbe06af1104d20a07da5a83186dfdebad829be8ed402257a Area HK-DU-2 went down Submodel.ai Website went down https://status.submodel.ai/ Mon, 20 Oct 2025 16:18:07 +0000 https://status.submodel.ai/#d84fdb50f1ec9c731c43a44a61569df73830d2ab9c3923ee2a51990a4912b3d9 Submodel.ai Website went down Submodel.ai Website recovered https://status.submodel.ai/ Wed, 15 Oct 2025 08:38:10 +0000 https://status.submodel.ai/#b61012c83bbe3f102e2a7a10aaa08fe6552fb6fd2edbd9a62f6224409e18ef90 Submodel.ai Website recovered Instagen LLM Service recovered https://status.submodel.ai/ Wed, 15 Oct 2025 08:38:10 +0000 https://status.submodel.ai/#718afb6427bcac5156e71bcf1f7215d645d240a922beb62f62808d967c1e1061 Instagen LLM Service recovered Core API Service recovered https://status.submodel.ai/ Wed, 15 Oct 2025 08:38:10 +0000 https://status.submodel.ai/#a1c7d6dca2b26e0733801f95c6ada80877411ed0d388d5230821763262acbd29 Core API Service recovered Submodel.ai Website went down https://status.submodel.ai/ Wed, 15 Oct 2025 08:34:43 +0000 https://status.submodel.ai/#b61012c83bbe3f102e2a7a10aaa08fe6552fb6fd2edbd9a62f6224409e18ef90 Submodel.ai Website went down Instagen LLM Service went down https://status.submodel.ai/ Wed, 15 Oct 2025 08:34:18 +0000 https://status.submodel.ai/#718afb6427bcac5156e71bcf1f7215d645d240a922beb62f62808d967c1e1061 Instagen LLM Service went down Core API Service went down https://status.submodel.ai/ Wed, 15 Oct 2025 08:34:06 +0000 https://status.submodel.ai/#a1c7d6dca2b26e0733801f95c6ada80877411ed0d388d5230821763262acbd29 Core API Service went down Area HK-KS-1 recovered https://status.submodel.ai/ Tue, 26 Aug 2025 10:06:52 +0000 https://status.submodel.ai/#8e1950f5f7b2db4f24cbdfecdc3740fb56e110fd0102b991320f534cdcc40d53 Area HK-KS-1 recovered Area HK-DU-2 recovered https://status.submodel.ai/ Tue, 26 Aug 2025 10:06:52 +0000 https://status.submodel.ai/#d05545443c5497c67d5e0917549c33730156692c1a3c69cd813de6aff2f56677 Area HK-DU-2 recovered Core API Service recovered https://status.submodel.ai/ Tue, 26 Aug 2025 10:06:52 +0000 https://status.submodel.ai/#5b833f9297a74e97186a93d07e39d44b003f85228909bb1ca969034c19d8fad3 Core API Service recovered Area HK-KS-1 went down https://status.submodel.ai/ Tue, 26 Aug 2025 10:04:47 +0000 https://status.submodel.ai/#8e1950f5f7b2db4f24cbdfecdc3740fb56e110fd0102b991320f534cdcc40d53 Area HK-KS-1 went down Area HK-DU-2 went down https://status.submodel.ai/ Tue, 26 Aug 2025 10:04:43 +0000 https://status.submodel.ai/#d05545443c5497c67d5e0917549c33730156692c1a3c69cd813de6aff2f56677 Area HK-DU-2 went down Core API Service went down https://status.submodel.ai/ Tue, 26 Aug 2025 10:04:35 +0000 https://status.submodel.ai/#5b833f9297a74e97186a93d07e39d44b003f85228909bb1ca969034c19d8fad3 Core API Service went down Area HK-KS-1 recovered https://status.submodel.ai/ Tue, 12 Aug 2025 18:09:15 +0000 https://status.submodel.ai/#30b573f941fafafa4e96dd069b42552f4b5c8cee122ff46137939cf5c689e977 Area HK-KS-1 recovered Core API Service recovered https://status.submodel.ai/ Tue, 12 Aug 2025 18:09:15 +0000 https://status.submodel.ai/#dfc413e114f090294a0e4f58fcea4c4fb1c22e23108c70b124715c4c232862ee Core API Service recovered Area HK-KS-1 went down https://status.submodel.ai/ Tue, 12 Aug 2025 18:08:31 +0000 https://status.submodel.ai/#30b573f941fafafa4e96dd069b42552f4b5c8cee122ff46137939cf5c689e977 Area HK-KS-1 went down Core API Service went down https://status.submodel.ai/ Tue, 12 Aug 2025 18:08:30 +0000 https://status.submodel.ai/#dfc413e114f090294a0e4f58fcea4c4fb1c22e23108c70b124715c4c232862ee Core API Service went down Submodel.ai Website recovered https://status.submodel.ai/ Mon, 11 Aug 2025 08:51:02 +0000 https://status.submodel.ai/#3ccc8c14c3d534af5e3b383f1096e8f6f5f9420ae49aa056ef1f1ef4247a187d Submodel.ai Website recovered Submodel.ai Website went down https://status.submodel.ai/ Mon, 11 Aug 2025 08:49:14 +0000 https://status.submodel.ai/#3ccc8c14c3d534af5e3b383f1096e8f6f5f9420ae49aa056ef1f1ef4247a187d Submodel.ai Website went down Area HK-DU-2 recovered https://status.submodel.ai/ Sun, 10 Aug 2025 08:19:02 +0000 https://status.submodel.ai/#c8a49f0a7509b3fdf4dfe353ac54dc3f31bcfc61cd17770eeb5f61c992da2b23 Area HK-DU-2 recovered Submodel.ai Website recovered https://status.submodel.ai/ Sun, 10 Aug 2025 08:18:50 +0000 https://status.submodel.ai/#e5df55a2ed71de901ef96813ead682accb016e3c06188c1e5956c7c443300846 Submodel.ai Website recovered Area HK-KS-1 recovered https://status.submodel.ai/ Sun, 10 Aug 2025 08:15:13 +0000 https://status.submodel.ai/#e640dfc660d75aad67ad7bdd2123f185277d7db94fb6f7db745959b18d9e49a8 Area HK-KS-1 recovered Core API Service recovered https://status.submodel.ai/ Sun, 10 Aug 2025 08:15:12 +0000 https://status.submodel.ai/#ea147ec5432cb83e2c44ad4db3d62a7b22c63f501674d46fe7e094b9d69b33f2 Core API Service recovered Submodel.ai Website went down https://status.submodel.ai/ Sun, 10 Aug 2025 08:13:46 +0000 https://status.submodel.ai/#e5df55a2ed71de901ef96813ead682accb016e3c06188c1e5956c7c443300846 Submodel.ai Website went down Area HK-DU-2 went down https://status.submodel.ai/ Sun, 10 Aug 2025 08:13:45 +0000 https://status.submodel.ai/#c8a49f0a7509b3fdf4dfe353ac54dc3f31bcfc61cd17770eeb5f61c992da2b23 Area HK-DU-2 went down Core API Service went down https://status.submodel.ai/ Sun, 10 Aug 2025 08:12:50 +0000 https://status.submodel.ai/#ea147ec5432cb83e2c44ad4db3d62a7b22c63f501674d46fe7e094b9d69b33f2 Core API Service went down Area HK-KS-1 went down https://status.submodel.ai/ Sun, 10 Aug 2025 08:12:49 +0000 https://status.submodel.ai/#e640dfc660d75aad67ad7bdd2123f185277d7db94fb6f7db745959b18d9e49a8 Area HK-KS-1 went down Area HK-DU-2 recovered https://status.submodel.ai/ Sun, 10 Aug 2025 06:52:12 +0000 https://status.submodel.ai/#a596ee75948771fc5b26a2c465b7dfa15abe93e836fa7c7fa5ff4ff4cc4b8734 Area HK-DU-2 recovered Submodel.ai Website recovered https://status.submodel.ai/ Sun, 10 Aug 2025 06:48:45 +0000 https://status.submodel.ai/#154de1d25c40e99e15888d318a4a1efda4b02f8f56b826e39048ea6d7d04fece Submodel.ai Website recovered Area HK-KS-1 recovered https://status.submodel.ai/ Sun, 10 Aug 2025 06:48:19 +0000 https://status.submodel.ai/#203498483af24dd07de28004505597dcd3d1357a3a476b753839f4c98eec84ef Area HK-KS-1 recovered Core API Service recovered https://status.submodel.ai/ Sun, 10 Aug 2025 06:48:19 +0000 https://status.submodel.ai/#16a47e5371163fa8cecd4d559b41523134b5e91619b96dac67b6ddd90009af53 Core API Service recovered Area HK-DU-2 went down https://status.submodel.ai/ Sun, 10 Aug 2025 06:28:35 +0000 https://status.submodel.ai/#a596ee75948771fc5b26a2c465b7dfa15abe93e836fa7c7fa5ff4ff4cc4b8734 Area HK-DU-2 went down Submodel.ai Website went down https://status.submodel.ai/ Sun, 10 Aug 2025 06:28:23 +0000 https://status.submodel.ai/#154de1d25c40e99e15888d318a4a1efda4b02f8f56b826e39048ea6d7d04fece Submodel.ai Website went down Core API Service went down https://status.submodel.ai/ Sun, 10 Aug 2025 06:27:47 +0000 https://status.submodel.ai/#16a47e5371163fa8cecd4d559b41523134b5e91619b96dac67b6ddd90009af53 Core API Service went down Area HK-KS-1 went down https://status.submodel.ai/ Sun, 10 Aug 2025 06:27:41 +0000 https://status.submodel.ai/#203498483af24dd07de28004505597dcd3d1357a3a476b753839f4c98eec84ef Area HK-KS-1 went down Area HK-DU-2 recovered https://status.submodel.ai/ Wed, 06 Aug 2025 09:21:21 +0000 https://status.submodel.ai/#0cd9927b631b9de46ed8c0d95910d0bb54edae37a9d4ec0542f96c059d9c3eab Area HK-DU-2 recovered Area HK-DU-2 went down https://status.submodel.ai/ Wed, 06 Aug 2025 09:18:54 +0000 https://status.submodel.ai/#0cd9927b631b9de46ed8c0d95910d0bb54edae37a9d4ec0542f96c059d9c3eab Area HK-DU-2 went down Area HK-KS-1 recovered https://status.submodel.ai/ Tue, 29 Jul 2025 18:50:46 +0000 https://status.submodel.ai/#a549401021925859886fa3727e2fcd66d6be109843fac3ef9fb6b7391358ed8b Area HK-KS-1 recovered Area HK-KS-1 went down https://status.submodel.ai/ Tue, 29 Jul 2025 18:47:47 +0000 https://status.submodel.ai/#a549401021925859886fa3727e2fcd66d6be109843fac3ef9fb6b7391358ed8b Area HK-KS-1 went down Area HK-KS-1 recovered https://status.submodel.ai/ Tue, 29 Jul 2025 16:17:47 +0000 https://status.submodel.ai/#afadfcfe1de5c082855eaf366b919abf21adf7bd2b16ac98d95bf4e4f5f6460c Area HK-KS-1 recovered Area HK-KS-1 went down https://status.submodel.ai/ Tue, 29 Jul 2025 16:05:47 +0000 https://status.submodel.ai/#afadfcfe1de5c082855eaf366b919abf21adf7bd2b16ac98d95bf4e4f5f6460c Area HK-KS-1 went down